Responsible Gambling Policy
At Hahaspin we take responsible gambling seriously and aim to provide a safe, controlled environment for everyone who plays with us. We want you to enjoy your time on the site while keeping play within healthy limits. This page explains the tools we offer, how to spot signs of problem gambling and where to find help both inside and outside the site.
Player protection principles
We are committed to protecting vulnerable players and promoting safer gambling. That means offering clear controls, fair account handling and access to support when needed. We encourage customers to set limits, take breaks and seek help without delay if gambling stops being fun or becomes stressful.
Activity-control tools
Deposit limits
Players can set daily, weekly or monthly deposit limits on their account to control how much they add. Limits can be increased or reduced through the account settings, and increases may be subject to a cooling-off period to ensure changes are made calmly.
Loss limits
You can set loss limits to cap net losses over a chosen period. Loss limits are applied to real-money play and are designed to keep spending predictable and under control.
Time limits and account breaks
Session and time-out options let you limit how long you play in a single sitting. Short breaks can be applied instantly, while longer breaks (cooling-off periods) can be set for several days or weeks. These tools are intended to give you space from gambling when needed.
Self-exclusion
If you need to stop gambling for a longer period, self-exclusion is available. You can choose a temporary exclusion or a longer ban from your account. During self-exclusion your account will be blocked and access to the site will be restricted. UK players may also consider registering with national schemes such as GamStop for wider exclusions across participating sites.
Signs of problematic behaviour
- Increasing time or money spent on gambling
- Chasing losses or feeling unable to stop
- Neglecting work, family or social commitments
- Borrowing money or hiding gambling activity
- Feeling anxious or upset about gambling
Tips for maintaining control
- Set realistic deposit and loss limits before you play
- Use time limits or session reminders to avoid long sessions
- Keep gambling money separate from essential bills
- Take regular breaks and review your account activity
- Talk to someone you trust if you notice worrying changes
Professional help and support organisations
If you need help, please contact our support team via live chat or email at [email protected]. For independent professional support in the United Kingdom, consider GamCare, the National Gambling Helpline or Gamblers Anonymous. These organisations offer confidential advice, counselling and practical tools to help manage gambling behaviour.
If you prefer, you can also find local services and further information through recognised safer-gambling charities and health services. At Haha Spin we encourage anyone who feels they may be at risk to take immediate steps to get help.